Privacy Policy

Introduction

Welcome to DS Competitions Limited’s privacy policy.

Company Number: 15987212 

• DS Competitions Limited values your privacy and is dedicated to safeguarding your personal data. This privacy policy outlines how we manage and protect your personal data when you access our website, irrespective of your location.

  Additionally, it provides details regarding your privacy rights and the legal protections available to you. We encourage you to utilize any necessary resources or seek professional guidance if you need assistance understanding specific terms used in this privacy policy.

  1. Key Information and Our Identity

  Purpose of This Privacy Policy
  This privacy policy is designed to inform you about how DS Competitions Ltd gathers and handles your personal data through your interactions with this website. This includes any data you might provide when signing up for our newsletter, purchasing products or services, or participating in competitions or prize draws.

  Please note that this website is not intended for children, and we do not intentionally collect information from individuals under the age of 18. It is crucial to read this privacy policy alongside any other privacy notices or fair processing policies we may provide at times when we are collecting or processing your personal data. This ensures you are fully informed about how and why we utilize your data. This privacy policy complements other notices and is not intended to replace them.

  Data Controller
  DS Competitions Ltd serves as the data controller responsible for your personal data (referred to as “DS Competitions Ltd,” “we,” “us,” or “our” within this privacy policy).

  We have appointed a data privacy manager to oversee any inquiries related to this privacy policy. Should you have any questions or wish to exercise your legal rights, please reach out to the data privacy manager using the contact details provided below.

  Contact Information
  For any inquiries regarding this privacy policy or our privacy practices, please contact our data privacy manager using the following information:

  • Legal Entity Name: DS Competitions Ltd
  • Data Privacy Manager: Dimitar S
  • Email: dscompetitions1@gmail.com
  • Postal Address: 82a James Carter Road, Mildenhall, IP28 7DE

  You have the right to file a complaint at any time with the Information Commissioner’s Office (ICO), the UK authority overseeing data protection matters. However, we would appreciate the opportunity to address your concerns before you escalate the matter to the ICO, so please reach out to us first.

  Updates to the Privacy Policy and Your Responsibility to Inform Us of Changes
  We regularly review our privacy policy. This current version was last updated on 27.10.2024. It is vital that the personal data we hold about you is accurate and current. Please notify us if there are any changes to your personal data during your engagement with us.

  Links to Third-Party Websites
  This website may feature links to external sites, plug-ins, and applications. Clicking on these links or enabling these connections may permit third parties to collect or share information about you. We do not have control over these external sites and are not liable for their privacy policies. When leaving our website, we recommend that you read the privacy policy of every site you visit.

  2. Data We Collect About You

  Personal Data
  Personal data, or personal information, refers to any information that can identify an individual. This does not include data that has been anonymized (removed of identity). We may collect, utilize, store, and transfer various types of personal data about you, which we categorize as follows:

  • Identity Data: First name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Bank account and payment card information.

  • Transaction Data: Details of payments made to and from you and other information regarding products and services you have purchased.

  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone settings and location, browser plug-in types and versions, operating system, platform, and other technology used to access our website.

  • Profile Data: Your username and password, purchases or orders made by you, interests, preferences, feedback, and survey responses.

  • Usage Data: Information regarding how you interact with our website, products, and services.

  • Marketing and Communications Data: Preferences regarding receiving marketing communications from us and third parties, as well as your communication preferences.

  We also collect, utilize, and share Aggregated Data, which may include statistical or demographic data used for any purpose. While aggregated data may be derived from your personal data, it is not classified as personal data legally, as it does not directly or indirectly identify you. For instance, we may aggregate your Usage Data to determine the percentage of users accessing a specific feature on our website. However, if we combine or link aggregated data with your personal data in a way that can identify you, we will treat this combined information as personal data in accordance with this privacy policy.

  We do not collect any Special Categories of Personal Data regarding you, which includes information related to race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health information, and genetic or biometric data. We also do not gather information about criminal convictions or offenses.

  We may collect only the minimum necessary personal data required for you to participate in prize draws and competitions, allowing us to conduct the promotion. If you are selected as a winner, we may need to gather more detailed information to award your prize, and you will be informed of this at the time of notification.

  Failure to Provide Personal Data
  If we are required to collect personal data by law or as part of a contract we hold with you, and you fail to provide this data upon request, we may be unable to fulfill our contractual obligations (for example, delivering goods or services or allowing your entry into a competition). In such cases, we may need to cancel a product or service you have with us or deny your entry into a competition. We will inform you if this situation arises.

  3. Methods of Collecting Your Personal Data

  We utilize various methods to gather data from you, including:

  Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by completing forms or corresponding with us through post, phone, email, or other means. This includes personal data you provide when you:

  • Apply for our products or services
  • Create an account on our website
  • Subscribe to our services or publications
  • Request marketing information
  • Enter a competition, promotion, or survey
  • Provide feedback or contact us

  Automated Technologies or Interactions: As you navigate our website, we automatically collect Technical Data regarding your equipment, browsing actions, and patterns. This data is collected using cookies, server logs, and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. 

  Third Parties or Publicly Available Sources: We may obtain personal data about you from various third parties and public sources as outlined below:

  • Technical Data from:
    • Analytics providers like Google located outside the UK
    • Advertising networks such as Facebook located outside the UK
    • Search information providers
  • Contact, Financial, and Transaction Data from technical, payment, and delivery service providers
  • Identity and Contact Data from data brokers or aggregators
  • Identity and Contact Data from publicly available sources, including Companies House and the Electoral Register in the UK.

  4. How We Use Your Personal Data

  We will only utilize your personal data when the law permits us to do so. Most commonly, we will use your personal data in the following scenarios:

  • To execute the contract we are about to enter into or have entered into with you (a legally binding contract is formed when you purchase goods or services from us or enter a competition).

  • When necessary for our legitimate interests (or those of a third party) while ensuring that your interests and fundamental rights do not override those interests.

  • To comply with legal obligations.

  To learn more about the types of legal bases on which we rely to process your personal data, please consult the Glossary below. Generally, we do not depend on consent as a legal basis for processing your personal data; however, we will seek your consent before sending third-party direct marketing communications via email or text message. You have the right to withdraw your consent to marketing communications at any time by contacting us.

  Purposes for Using Your Personal Data
  Below is a table outlining the different ways we intend to use your personal data along with the legal bases we rely on for each purpose. We have also noted our legitimate interests where applicable. Please be aware that we may process your personal data under multiple legal grounds depending on the specific purpose for which we are using your data. If you need information about the specific legal basis we are using to process your personal data where more than one ground is applicable, please feel free to contact us.

Competition Winner Participation

If you are selected as the winner of the competition, you will have the opportunity to engage in promotional activities related to the competition. Participation in these activities is optional, but we would greatly appreciate your involvement. Choosing not to participate will not affect your entry in the competition or your chances of winning. However, if you opt out of any promotional activities and prefer not to be publicly identified as the winner, we may still be required to disclose your information to the Advertising Standards Authority (ASA) to verify that the competition was conducted fairly and that the prize was awarded. This is a legal obligation that we must fulfill. Should you need details on how the ASA handles your personal data, please do not hesitate to ask.

Marketing Practices
We aim to give you options regarding the use of your personal data, especially in relation to marketing and advertising.

Promotional Communications from Us
We may utilize your Identity, Contact, Technical, Usage, and Profile Data to understand your preferences and anticipate your needs or interests. This information helps us determine which products, services, and offers may be relevant to you (this is referred to as marketing).
You will receive marketing communications from us if you have requested information, purchased goods or services, entered a competition or prize draw, and have not opted out of receiving such marketing.

Third-Party Marketing
We will obtain your explicit consent before sharing your personal data with any third parties for marketing purposes.

Opting Out

You can request that we or third parties cease sending you marketing communications at any time by following the opt-out links in any marketing message you receive or by contacting us directly.
Please note that opting out of marketing messages will not affect personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience, or other transactions.

Cookies
You can configure your browser to decline all or specific cookies, or to notify you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not be accessible or function correctly. For more information on the cookies we use, please visit our cookie policy.

Change of Purpose

We will only utilize your personal data for the purposes for which it was originally collected unless we reasonably believe that it is necessary to use it for another purpose that aligns with the initial reason. If you would like an explanation of how the new purpose is compatible with the original intent, please reach out to us.
If we require your personal data for an unrelated purpose, we will inform you and explain the legal basis that allows us to do so.
Please be aware that we may process your personal data without your knowledge or consent if required or permitted by law, in accordance with the above provisions.

Disclosure of Your Personal Data
We may share your personal data with the parties outlined in the table “Purposes for which we will use your personal data” mentioned above, including:

• External Third Parties as defined in the Glossary.
• Specific third parties listed in the aforementioned table.
• Third parties to whom we may sell, transfer, or merge parts of our business or assets. Additionally, we may seek to acquire other businesses or merge with them. In the event of a business change, the new owners may handle your personal data in the same manner outlined in this privacy policy.
  We require all third parties to uphold the security of your personal data and to manage it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes and only allow them to process your data for designated purposes, as instructed by us.
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International Transfers
Many of our external third parties operate outside the UK, so processing your personal data may involve transferring it outside the UK.
Whenever we transfer your personal data internationally, we ensure that it is afforded a similar level of protection by implementing at least one of the following safeguards:

• We will only transfer your personal data to countries recognized as providing an adequate level of protection for personal data.
• When utilizing specific service providers, we may employ contracts approved for use in the UK that provide the same level of protection for personal data as it has in the UK.
  Please reach out to us if you would like more information about the specific mechanisms we employ when transferring your personal data out of the UK.
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Data Security

We have implemented suitable security protocols to protect your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. Access to your personal data is restricted to those employees, agents, contractors, and other third parties who need it for business purposes. These individuals are only permitted to process your data under our direction and are bound by confidentiality obligations.

We have established procedures to address any suspected breaches of personal data and will inform you and any relevant regulatory bodies of a breach when legally required to do so.

Data Retention

How long will my personal data be used?
We will keep your personal data only as long as it is necessary to fulfill the purposes for which it was collected, including compliance with any legal, regulatory, tax, accounting, or reporting obligations. In cases of complaints or if we believe there may be legal proceedings regarding our relationship with you, we may retain your data for a longer duration.

To determine the suitable retention period for your personal data, we evaluate various factors such as the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized access or disclosure, the purposes for which we process the data, and the legal or regulatory requirements applicable.

You can request details regarding the retention periods for different categories of your personal data from us. In certain circumstances, you may request the deletion of your data; refer to the section “Your Legal Rights” for more information. We may also anonymize your personal data for research or statistical purposes, allowing us to use that information indefinitely without notifying you.

Your Legal Rights

You have specific rights under data protection laws concerning your personal data. If you wish to exercise any of these rights, please contact us.

No Fee Usually Required

You typically will not need to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive, or excessive. In such cases, we could also refuse to comply with your request.

What We May Need From You

To confirm your identity and ensure your right to access your personal data (or exercise any other rights), we may request specific information from you. This is a security measure to ensure that personal data is not disclosed to anyone without the right to receive it. We may also contact you for additional information to expedite our response.

Time Limit to Respond
We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, it may take longer. We will keep you informed in such cases.

Glossary

LAWFUL BASIS

• Legitimate Interest: This refers to our business interests in managing operations to provide you with the best service and secure experience. We ensure we assess and balance any potential impact on you before processing your personal data for our legitimate interests. We do not engage in activities where our interests override your rights unless we have your consent or are permitted by law. For further details on how we evaluate our legitimate interests, please contact us.
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• Performance of Contract: This involves processing your data when necessary for fulfilling a contract you are part of or taking steps at your request prior to entering into such a contract.
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• Complying with Legal Obligations: This involves processing your personal data to meet legal obligations we are subject to.
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THIRD PARTIES

External Third Parties

• Service providers acting as processors, both in the UK and internationally, offering IT and system administration services.
• Professional advisors serving as processors or joint controllers, including lawyers, bankers, auditors, and insurers, located both in the UK and abroad, who provide legal, financial, and accounting services.
• HM Revenue & Customs, regulators, and other authorities, such as the Advertising Standards Authority, acting as processors or joint controllers based in the UK who require reporting of processing activities under specific circumstances.
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Your Legal Rights

You are entitled to:

• Request access to your personal data (commonly known as a “data subject access request”). This allows you to receive a copy of the personal data we hold and verify our lawful processing.
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• Request correction of personal data we hold about you. This gives you the ability to have any incomplete or inaccurate data corrected, though we may need to verify the accuracy of the new data you provide.
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• Request erasure of personal data. You can ask us to delete personal data when there is no valid reason for continuing its processing, or if you have successfully exercised your right to object to processing. Please note that we may not always be able to fulfill your erasure request for specific legal reasons, which we will notify you about if applicable.
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• Object to processing of personal data based on legitimate interests. If you have specific concerns about how processing impacts your rights and freedoms, you can raise an objection. You also have the right to object to processing for direct marketing purposes. In some situations, we may demonstrate that we have compelling legitimate grounds to continue processing.
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• Request restriction of processing of your personal data. This allows you to request us to suspend processing in specific scenarios, such as when you want us to verify data accuracy, our data use is unlawful, or you need the data for legal claims.
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• Request the transfer of your personal data to you or to a third party. We will provide your personal data in a structured, commonly used, machine-readable format. This right applies only to automated information you initially provided consent for or where we used the information to fulfill a contract with you.
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• Withdraw consent at any time if we are relying on consent for processing your personal data. This withdrawal does not affect the lawfulness of any processing carried out before you withdrew consent. If you withdraw your consent, we may not be able to provide certain products or services, and we will inform you if that is the case at the time you withdraw.